Job Title: Station Manager
Reporting to: Ground Operations Coordinator
NOC Code: 70020
# of Openings: 1
Type of Position: Permanent; Full-time
No. of positions: 1
Term: Permanent
Salary: $91,000 CAD
Benefits: 2 weeks’ vacation; health and life insurance, discretionary bonus
Hours: 35 hours per week
Employer: SATA INTERNACIONAL – AZORES AIRLINES, S.A. (SATA CANADA)
Business Address: 1274 Dundas Street West, Toronto, Ontario, M6J 1X7
Work Location: 1274 Dundas Street West, Toronto, Ontario, M6J 1X7 and Pearson International Airport, 6301 Silver Dart Drive, Mississauga, Ontario, L5P 1B2.
Travel Required: Occasional travel to other work locations across Canada may be required as part of this position.
Website address: www.sata.pt/en
Contact email: cv@sata.pt
About us:
SATA Portugal provides airline transportation services and was founded in 1941. Its headquarters are located in the city of Ponta Delgada, Isle of São Miguel, Azores, Portugal. It plays a major role in providing accessibility for those who live on the Azores Islands. It has also
become an invaluable ally in the growth and development of economic and social activities in the Azores. It is committed to streamlining its operations and increasing service flexibility through technology suited to its size and market. The airline offers attractive fares and has been responsible for helping to significantly increase inter-island passenger traffic.
Azores Airlines has been in business as a tourism flight operator since 1985, and currently provides constant, yearlong connecting flights between North America and Portugal’s mainland and isles.
Azores Airlines is headquartered at 1274 Dundas Street West, Toronto, Ontario, M6J 1X7.
Azores Airlines has a station located at Pearson International Airport, 6301 Silver Dart Drive,
Mississauga, Ontario, L5P 1B2
About the Position:
We are currently looking to add a talent to our team! The Station Manager will be responsible for transportation, building and maintaining relationships with transportation and logistics partners to achieve business goals.
Duties and responsibilities may include some or all of the following:
• Defines, proposes and implements specific and objective policies in its area of responsibility, aiming at the permanent improvement of productivity
• Plans, coordinates, and controls the activities developed in its area of responsibility, in accordance with the required standards of excellence.
• Establishes, maintains, and promotes coordination mechanisms with internal and external services
• Ensures the rational management of human, technical and material resources of its area of responsibility.
• Manages the team, acting on their development needs and performance and motivation levels
• Accompanies, and if necessary, replaces the Coordination Supervisor in irregularities in the operation.
• Get up-to-date information on activity progress in the station through the daily reports of the operation, analyzing any irregularities and promoting corrective actions
• Analyzes the productivity and delivery of the handling service, ensuring the maximizing revenues and reducing costs.
• Ensures administrative management, with regard to staff, off expenditure, to working capital, among others
• Ensures compliance with Security and Safety Standards at Station, together with Airport Authority, Assisted Airlines, Security Companies and ANAC.
• Analyzes and controls the SLAs, in order to verify if the level of service agreed between Handling and its customers is being met, reporting any necessary adjustments
• Investigate irregularities arising from complaints, responding to them and reporting those likely to appear to the Coordinator of Handling
• Represents the Company before other companies and official entities
Qualifications:
• Industry work experience: minimum 7 years or more in transportation or related experience;
• Completion of secondary school is required, additional education will be considered an asset;
• Occupation specific work experience: experience in crew management, managing key station, dispatch, passenger services, managing timetables and quality assurance;
• Experience in management of passengers, crew and staff;
• Strong interpersonal and organizational skills;
• Ability to lead others; ability to coach and mentor others;
• Excellent decision making ability;
• Ability to problem solve and identify possible creative solutions to meet delivery requirements;
• Ability to work in fast paced environment Secondary school, college diploma or related educational credential;
• Certifications in crew or passenger management or aeronautic safety an asset;
• Willing to travel for extended periods;
• Willing to travel overnight;
• Valid driver's licence;
• Ability to work independently or within a team environment.
• Working knowledge of Microsoft Office Travel expenses paid by employer;
• Willing to travel internationally.
How to Apply:
Please forward your cover letter and resume by email to cv@sata.pt with the heading “Station Manager” in the subject line in order to be considered for the position. Please apply by email only.
SATA Canada would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
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