Tasks
Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Implement price and credits policies
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Conduct performance reviews
Supervise office and volunteer staff
Work conditions and physical capabilities
Fast-paced environment
Standing for extended periods
Personal suitability
Adaptability
Proactive
Quick learner
Client focus
Efficient interpersonal skills
Organized
Ability to multitask
Languages
English
Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
1 year to less than 2 years
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