User support technician
Posted by Employer details Pizza Depot
Job details
Location Brampton, ON
L6R 0K1
Salary
29.00 hourly / 30 to 40 hours per Week
Terms of employment
Permanent employment
Full time
Early Morning, Shift
Start date Starts as soon as possible
vacancies1 vacancy
Source Job Bank #2959337
Overview
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
Experience an asset
Work setting
Telecommunications industry
Responsibilities
Tasks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Troubleshoot and resolve technical problems
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