Job Description:
User support technician
Employer details: Neu Beans Solutions Inc.
Job details
Location: Mississauga, ON L5M 0X8
Salary: 31.50 hourly / 35 hours per Week
Terms of employment: Permanent employment
Full time
Start date: Starts as soon as possible
Vacancies: 1 vacancy
Languages: English
Education: College/CEGEP
Experience: 1 year to less than 2 years
Job Requirements:
Responsibilities:
Give access to computer networks.
Report on the performance of computer systems and networks.
Respond to users experiencing difficulties with computer.
Consult user guides, technical manuals and other documents to research and implement solutions.
Provide advice and training to users in response to identified difficulties.
Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
Participate in the redesign of applications and other software.
Supervise other technical support workers in this group.
Provide business systems, network and Internet support to users in response to identified difficulties.
Perform Web-server backup and recovery operations.
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