Tasks
Plan and control budget and expenditures
Train other workers
Record and prepare minutes of meetings, seminars and conferences
Determine and establish office procedures and routines
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Order office supplies and maintain inventory
Negotiate collective agreements on behalf of employers or workers
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Type and proofread correspondence, forms and other documents
Perform data entry
Maintain and manage digital database
Plan, organize, direct, control and evaluate daily operations
Supervision
Staff in various areas of responsibility
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