Who are we?
Welcome to Big Way Hot Pot, a unique and exciting dining experience that takes you on a culinary journey through the flavors of traditional Chinese Hot Pot. Our menu features a wide selection of premium meats, seafood, fresh vegetables and a variety of condiments for you to choose from, all cooked to perfection in a savory broth served individually.
Create a strong impact at Big Way Hot Pot!
We are seeking an enthusiastic and experienced Assistant Manager to join our team. The successful candidate will assist in managing the daily operation of our restaurant in Richmond, ensuring that our guests receive the highest level of service, and maintaining the restaurant’s standards of excellence.
More details...
Job position: Assistant Manager
Business name: Big Way Restaurant Ltd
Operation name: Big Way Hot Pot Burnaby
Working location: 7-4300 Kingsway Burnaby, BC V5H 1Z8
Number of vacancies: 2
Term of employment: Permanent, Full-time
Language of work: English
Start Date: As soon as possible
Wage: $29 per hour
Working hours: 35-40 hours per week
What you’ll do...
• Assist in managing, directing and evaluating daily operations, ensuring efficiency and guest satisfaction.
• Participate in recruitment and oversee staff training to uphold service standards and performance.
• Implement operational procedures, evaluate staff’s performance and prepare relevant reports.
• Manage inventory and procurement of supplies, maintaining optimal stock levels.
• Monitor revenues and budgets, and assist in procedures and prices modification.
• Address customer complaints and feedback promptly and professionally, ensuring a satisfactory customer experience.
• Ensure compliance with health and safety regulations, maintaining a clean and safe environment.
• Collaborate with the management team to implement marketing strategies and improve service delivery.
We’re looking for someone to have...
• At least a high school diploma; higher education is preferred
• At least one year’s working experience in the food service industry; professional experience in supervisor or managerial role is a strong asset.
• Strong organizational and time-management skills.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent communication and interpersonal skills
• Ability to work under pressure in a fast-paced environment.
• Attention to detail and strong problem-solving skills
Want to apply?
Please send your resume to hiring@bigwayhotpot.com with the subject line “Application for Assistant Manager Position (Burnaby).” We look forward to hearing from you!
We are a popular and busy restaurant, please do not walk in or phone us directly to submit your application. We thank all that apply but please note that only those candidates that are selected to move forward will be contacted for an interview.
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