Location:: Brampton, ON L6P 2W1
Workplace information:: On site
Salary:: $32.00 hourly / 35 hours per Week
Terms of employment:: Permanent employment, Full time, Day, Evening, Morning
Start date:: Starts as soon as possible
vacancies:: 1 vacancy
Job Description
. Planning and keeping an eye on the day-to-day operations of customer service.
. Coordinate actions with departments or other work units.
. Create work schedules and guidelines.
. Determine the training needs of the workforce
. Controlling the flow of customers to guarantee effective customer service.
. Write and turn in reports.
. Instruct employees on employment responsibilities, safety protocols, and corporate guidelines.
. Carry out the same tasks as the supervised workers
. Assign, organise, and evaluate tasks
. To guarantee company continuity and the provision of customer service, maintain the functionality of computer systems, machinery, and equipment, and schedule repair work.
. Looking into and resolving issues about customer service.
Job Requirements:
Languages
English
Education
College/CEGEP
Experience
1 year to less than 2 years
On-site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
. Co-ordinate activities with other work units or departments
. Establish work schedules and procedures
. Identify workers’ training needs
. Prepare and submit reports
. Train staff/workers in job duties, safety procedures and company policies
. Perform same duties as workers supervised
. Co-ordinate, assign and review work
. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Supervision
. 11-15 people
Experience and specialization
Computer and technology knowledge
. MS Office
Additional information
Work conditions and physical capabilities
. Attention to detail
. Overtime required
. Tight deadlines
. Work under pressure
Personal suitability
. Accurate
. Efficient interpersonal skills
. Excellent oral communication
. Excellent written communication
. Judgement
. Team player
How to apply
By email:: 4jlogisticsinc@gmail.com
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