Bubble Waffle Café provides excellent quality and delicious food. We are seeking a Restaurant Manager to join our team.
Job title: Restaurant Manager
Location: Burnaby, BC
Salary: $34-35/hour; 35-40 hours/week
Job Description:
1. Assisting in Management of Restaurant Team
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Assists in supervising daily shift operations.
2. Conducting Day-to-Day Restaurant Operations
- Set up related process and procedures for restaurant daily operation.
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to management team any issues regarding food quality and service levels.
- Manages to achieve or exceed budgeted goals.
- Inventory management and monitor the cost and revenues.
- Performs all duties of restaurant employees.
- Opens and closes restaurant shifts.
3. Providing Exceptional Customer Service
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.
Job Requirement
• College diploma or above.
• At least a year working experiences in a leadership role in similar working setting.
• Mindset of CIP and experiences in operational processing optimization.
• Good communication skill
How to apply: Please send resume to: bubblewafflehiring@gmail.com
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