Employer: Richmond Property Management
Position: Property Operations Manager
Terms of Employment: Full-time / Permanent
Location: Windsor, Ontario
Employment Address: 102 – 1214 Ottawa Street, Windsor, Ontario, N8X 2E6
Hours of Work: 40 hours/week
Language: English
Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Eligible for Extended Medical Insurance (Prescription drugs, medical services and equipment, pharmaceutical services, etc.)
Salary: $ 34.07 CAD / hour
Contact: Please send resumes to info@richmondpm.ca and include “Property Operations Manager” in the email subject line.
Duties:
• Find and screen tenants
• Coordinate, negotiate and approve signing of leases on behalf of owner and monitor compliance of lease conditions
• Deal with tenant issues (eg. Determining if a repair needs to be made, dealing with interpersonal problems such as noise or cleanliness issues and handling other miscellaneous problems like infestations of mice, bedbugs, etc.)
• Resolve all other issues raised by tenants
• Carry out general repairs and upgrades including painting, carpentry, plumbing, basic electrical work, etc.
• Oversee and coordinate trades that come to make larger repairs as well as prepare/administer contracts for provision of property services such as alarm systems and maintenance
• Take charge of necessary repairs, maintenance and renovations and ensure they are carried out in a timely manner and within budget
• Clean and prepare rooms for new tenants
• Deal with leases, deposits, keys and general orientation of new tenants
• Set-up and maintain IT networks for tenants
• Do basic bookkeeping for revenues and expenses, review rents to ensure they are at market value, maintain records for review by owner
• Take responsibility for hiring and monitoring such support staff including but not limited to building maintenance and repair, clerical, accounting and otherwise
Requirements:
• Bachelor’s degree in Business Administration, Management, or a related field is required
• Minimum of 2+ years of experience in property management, real estate, or a related field is required
• A solid foundation in business principles and financial management
• Additional experience in sales, customer relationship management, or business administration is advantageous
• Exceptional interpersonal and communication abilities, essential for effective engagement with tenants, contractors, and team members, while ensuring a customer-centric approach in all interactions
• Strong analytical skills to evaluate market trends, conduct financial assessments, and review lease terms
• Capable of making informed, data-driven decisions to guide property upgrades and maintenance activities
• Demonstrated expertise in negotiating lease agreements and handling tenant issues, including maintenance requests and conflict resolution, with a proactive, solution-oriented approach
• Familiarity with IT systems relevant to property management, including network setup and basic troubleshooting
• Competent in basic bookkeeping and financial record-keeping to manage rent revenues and expenses efficiently
• Proven ability to handle multiple tasks effectively, prioritize maintenance projects, and adhere to strict timelines and budgets for property improvements and repairs
• Experienced in managing and coordinating support staff and external contractors involved in building maintenance, clerical support, and accounting functions
• Familiarity with property management software and systems to enhance operational efficiency
• Basic IT skills for setting up or troubleshooting tenant networks and building systems, contributing to improved tenant experience and operational support
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