Company Name: Frankie’s Burger Enterprises Inc. (DBA Fatburger Canada)
Job Title: Operations Manager – Restaurant Chain (Franchise District Manager)
Number of Vacancies: 1
Terms of Employment: Permanent, Full Time, Part Time
Salary: $34.85 Hourly for 40 Hours per week (Overtime available)
Benefits: Vehicle allowance $300 per month, gas card provided for travel, private health and dental insurance provided for you and your family after completion of 90 days
Anticipated Start Date (at the latest in 3 months): As soon as possible
Skill Requirements:
Education, Experience & Qualifications:
Completion of high school is required
Several years (minimum 2 years) of experience in food service sector
Languages:
English
Work Conditions and Physical Capabilities:
Fast-paced environment, Work under pressure, tight deadlines, Repetitive tasks
Job Duties:
While working as an Operations Manager – Restaurant Chain (Franchise District Manager), you will oversee specific districts to ensure goals are executed properly. This role involves helping corporate restaurants and franchise owners understand the operational aspects of the business, providing direction and monitoring progress. You will aide in franchisee growth and achievement.
• Assess the day-to-day functioning, pinpointing areas for operational enhancement and ensuring optimal service delivery.
• Review and modify processes and pricing strategies in alignment with financial goals, ensuring profitability without compromising quality.
• Monitor employee performance, providing guidance and feedback to ensure high productivity and consistent service standards.
• Assess and decide on the types of services to be offered and ensure that operational procedures are followed consistently to meet customer expectations.
• Lead performance evaluations, offering constructive feedback and implementing development plans to enhance performance.
• Collaborate with the marketing team to implement strategies that drive customer engagement and boost sales through targeted campaigns.
• Ensure that all food safety, sanitation, and operational health regulations are strictly adhered to, safeguarding both customers and employees.
• Provide leadership and direction, ensuring that staff are trained and motivated to deliver outstanding service at all times.
• Manage customer feedback and resolve complaints, ensuring that all concerns are addressed to maintain a positive customer experience.
• Support the delivery of high-quality service, ensuring that each guest has a memorable experience and the restaurant maintains its reputation for excellence.
Skills:
Must have good concentration and conceptual skills.
Detail-oriented, methodical, and trustworthy.
Must have the ability to meet deadlines and comply with specific standards.
Must be skilled at communicating with co-workers.
Employer: Frankie’s Burger Enterprises Inc. (DBA Fatburger Canada)
Company Address and Work Location:
401 – 1901 Rosser Avenue Burnaby, BC V5C 6R6
How to Apply
By Email: fatburger11@outlook.com
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