Job Summary:
The Dental Practice Manager plays a vital role in ensuring the smooth and efficient operation of the dental office while maintaining financial stability and delivering exceptional patient care. This position encompasses full-cycle human resources, financial management, marketing oversight, inventory control, treatment planning coordination, and compliance with industry regulations. The ideal candidate is a proactive and organized leader with excellent communication and problem-solving skills.
Key Responsibilities:
• Oversee the day-to-day operations of the dental practice, ensuring smooth workflow and patient satisfaction.
• Supervise, support, and train office staff to maintain high performance.
• Supervise office procedures, including patient intake, scheduling, and billing processes.
• Handle patient inquiries, resolve complaints, and ensure high-quality service standards.
• Maintain office schedules and appointments, ensuring optimal use of the dental team’s time and resources.
• Develop and enforce office policies and procedures to maintain efficient operations.
• Oversee financial management, including budgeting, billing, and financial reporting.
• Assist with marketing efforts to promote the practice and attract new patients.
• Ensure compliance with health and safety regulations, as well as dental industry standards.
• Maintain accurate patient records and oversee confidentiality and data protection practices.
• Maintain proficiency in dental office software and technology, ensure the smooth operation of office technology and troubleshoot issues.
• Liaise with insurance providers, ensuring smooth processing of claims.
• Organize and supervise dental team training and development.
• Assist in the recruitment of new staff when necessary.
• Manage and optimize dental inventory to ensure availability of necessary supplies while controlling costs
• Assist in developing comprehensive treatment plans for patients.
• Maintain proficiency in and utilize Dayforce Time and Attendances and Dayforce Powerpay softwares
Requirements:
• A bachelor's degree or college diploma in business administration or a related administrative services field
• Previous experience in dental practice management or a related field.
• Strong leadership and team management skills.
• Proficiency in dental management software and office administration tools,such as AbelDent Dental Software, Sidexis Dental Imaging Software, Sage Finance Software etc.
• Financial acumen and experience with budgeting and billing.
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