Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement
solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical
support analysts
Provide business systems, network and Internet support to users in response to identified
difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables,
operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Job Requirements:
Work experience: 1 year or more related work experience
Computer Applications and Equipment: MS Software Suite
Languages: English
Job type: Full time and Permanent
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