Overview
Languages
English
Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
Will train
Responsibilities
Tasks:
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Investigate and resolve complaints and claims
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
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